Managers-Net
Body of Knowledge
The practice of management services involves the use of a range of skills, methodologies and techniques.
It also involves a particular attitude and approach to problems, opportunities and potential for change.
The diagram
summarises the current body of knowledge of the profession of Management Services and
identifies the main techniques and application areas.
Productivity & Quality Development
Continuous Performance Improvement
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- Cost control
- Energy management
- Financial accounting & management
- Activity based planning & costing
- Materials control
- Procedure audit
- Operations planning & control
- Risk analysis
- Performance management & control
- Conformance to regulation
- Communications
- Health & Safety
- Payment systems & incentives
- Industrial relations
- Manpower planning
- Motivation
- Work & job design
- Work organisation
- Job Evaluation
- Investors in people
- Analysis of work
- Estimating
- Rating
- Time Study
- Sampling techniques
- Standard data
- Statistical methods
- Rest & recovery
- Work/rest regimes
- Production studies
- Clerical work measurement
- Information strategy
- Information & communications technology
- Systems analysis & design
- Decision support
- Management/executive information systems
- Document management
- Expert systems
- Computer supported collaborative working
- Data warehousing
- Computer aided design and manufacture
back to diagram
browser implementation
For more information, contact: Managers-Net.
